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Shipping and Return Policy

General Shipping Information:

  • We currently only offer shipping within Australia. 
  • You will receive order information upon purchase
  • Our masks are packaged in resealable sandwich bags to ensure cleanliness 
  • Our masks are posted using Australia Post services through 'Peel & Seal' envelopes
  • We will notify you once your order has been shipped
  • Shipping may take 5 to 7 days from purchased date
  • We do not ship on public holidays
  • We provide order tracking for order with 5 or more items


Refund and Return Policy:

  • Unfortunately during COVID-19 period, we do not accept return of product as it may be contaminated and unsafe
  • Refund may be provided if there is enough evidence that the product is defective upon arrival. This include tear, loose straps and major crumpled seams